Shipping policy

 

At Rescue Pet Supply, we are committed to delivering your order quickly, safely, and reliably. Please review the shipping details below to understand how and when your products will be delivered.

1. Shipping Area

We currently offer shipping to all locations within the United States.

2. Order Cut-Off Time

Orders placed before 9:00 AM MST, Monday to Friday, are processed the next business day.

3. Handling Time

We take 1–2 business days (Monday to Friday) to process and prepare your order for shipment.

4. Transit Time

Once shipped, orders typically arrive within 3–7 business days (Monday to Friday), depending on your location.

5. Shipping Costs

Free Standard Shipping on all orders over $48.99 USD

For orders under $48.99 USD, a flat rate of $3.99 USD will apply.

6. Shipping Currency

All prices and shipping fees are calculated and charged in USD (United States Dollars).

7. Business Hours

We operate and ship orders during the following hours:

Monday to Friday: 9AM – 5PM

Closed on weekends and public holidays.

8. Contact Information

If you have any questions about your order or shipping status, please get in touch with us:

Phone: +1 623 274 1314
Email: cs@rescuepetsupply.com
Office Hours: 9AM – 5PM (Monday to Friday)
Timezone: (GMT-07:00) Mountain Standard Time (Phoenix)

9. Company Information

Business Name: RESCUE PET SUPPLY
Store Address: 4815 E Carefree Hwy, Suite 108, Cave Creek, AZ 85331, United States